Refund policy

Return Policy for FMCG and Lifestyle Products - [Your Store Name]

At Daffi, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your product, our simple and transparent return policy is here to assist you.

1. Return Eligibility:

• Products must be in their original condition with all tags intact.
• FMCG products should be unused.
• Lifestyle products should be unworn, unused, and in their original packaging.

2. Return Timeframe:

• FMCG Products: Within 3 days from the date of delivery.
• Lifestyle Products: Within 2 days from the date of delivery.

3. Return Process:

• Contact our Customer Support team at [askdaffi@gmail.com] or [customer service number] to initiate the return process.
• Provide your order number, product details, and reason for return.
• Once Daffi Team completes the verification process, the return will be initiated.

4. Return Shipping:

• For damaged or defective products, we may or may not arrange for a return pick-up, but begin the refund process depending on the verification.
• For other reasons, customers may be responsible for return shipping costs.

5. Refund or Exchange:

• Once the returned product is received and inspected, we will initiate a refund to your original payment method or process an exchange based on your preference.

6. Refund Processing Time:

• Refunds will be processed within 5 business days after receiving the returned product.

7. Exceptions:

• Personalized or perishable items are non-returnable.
• Products on clearance or with a specified no-return policy will be clearly indicated.

8. Contact Us:

• If you have any questions or concerns regarding our return policy, please reach out to our Customer Support team.

Thank you for shopping with daffistores.com Your satisfaction is our priority!